by Frank Spillers CEO/CXO @ Experience Dynamics; UXInnerCircle.com Summary: Automation of accessibility audits, while a great idea, is better used as an adjunct tool over a replacement for best practice accessibility testing. Chiefly, it does not credibly detect accessibility issues. …

by Frank Spillers CEO/CXO @ Experience Dynamics; UXInnerCircle.com Slack has a history with inclusive icons. Around 2015, the familiar thumbs-up icon got an inclusion facelift from a product manager at Slack. The decision to offer various skin tones caught on, and has become the Unicode default for emoji inclusive design…

by Frank Spillers CEO/CXO @ Experience Dynamics No rules? I recently had a discussion with a colleague (teaching design at a prestigious Art School) about rules in UX Design. I asked what rules UX designers could follow for improving UX, eg: consistency, memorability, ease of use, etc. The response was, “there are…

by Frank Spillers CEO/CXO @ Experience Dynamics What is Interaction Design, really?? We often wonder outside our team, how many definitions of Interaction Design are understood by your internal stakeholders? To start, how we define Interaction Design is important because it determines how well you or your team do UX. If you think Interaction Design(IxD)…

WEBINAR: Inclusive Design: How to bake inclusion into your process and experience with Frank Spillers (CEO/CXO Experience Dynamics and UXInnerCircle.com) 1 hr 15 min JUNE 3rd 2021 at 8:00AM PST; 11:00AM EST; 4:00 PM UTC; 8:30 PM IST Cost: FREE! >>REGISTER FOR THE LIVE EVENT -or- GET A RECORDING OF THIS WEBINAR INSTEAD (add your details to this list) AGENDA: 1. The…

When: APRIL 22nd 8:00AM PST; 11:00AM EST; 4:00 PM UTC; 8:30 PM IST 90 MINUTES Cost: $4.58 (cup of coffee pricing)* REGISTER HERE User Experience Design is making a wider impact in business and government overall than it has in the preceding 40 years. Critical to “updating” the UX field…

by Frank Spillers CEO/CXO @ Experience Dynamics Summary: Doing Web and Mobile Accessibility requires that you take a proactive approach, using proven UX research and design methods. This starts with including users with disabilities in any and all Accessibility efforts. …

by Frank Spillers CEO/CXO @ Experience Dynamics Summary: Big design shifts can have strategic value over tactical changes or little shifts if done right. When updating or enhancing a UI, it is important to evaluate the true magnitude of your changes. Users get notoriously upset at having to learn new…

Summary: Getting personas right can save you a lot of time and avoid common approaches to generating persona nonsense. Personas should point to behaviors, not individuals. Using ‘Associating Adjectives’ can help ground you and reinforce observed behavioral patterns and roles. …